Quality & Safety
Accountable by design.
Public oversight and private-sector operating standards, held to the same clinical audit. Patient safety is not a department — it's how we operate.
Clinical Governance
Structured oversight
A formal governance framework ensures every clinical decision is reviewed, every outcome is audited, and every patient is safe.
Accreditation
National cardiothoracic accreditation
Awaiting approvalClinical governance
Monthly MDT & outcome audit
ActivePatient safety
Pre-op checklist & blood-bank protocol
ActiveInfection control
Surgical site infection surveillance
ActiveMortality review
30-day mortality & morbidity audit
ActiveResearch & training
Fellowship & surgical residency
Awaiting approvalPatient Safety
Protocols that protect every patient
Standardised safety protocols are embedded in every stage of care — from referral through to discharge.
Surgical safety checklist
WHO Surgical Safety Checklist implemented in every procedure — sign-in, time-out and sign-out.
Blood transfusion safety
Bedside blood typing, cross-matching and haemovigilance protocols to minimise transfusion reactions.
Infection prevention
Laminar-flow theatres, antibiotic prophylaxis and surgical site infection surveillance.
Medication safety
Electronic prescribing, double-checking of high-risk medications and regular medication audits.
Falls prevention
Risk assessment, call bells and environmental modifications for post-operative patients.
Incident reporting
Confidential reporting system for near-misses, adverse events and patient safety concerns.
Quality Metrics
Measuring what matters
30-day mortality audit
Every surgical death is reviewed at M&M meeting and reported to governance board. Continuous improvement cycle.
ActiveSurgical site infection rate
Monthly SSI surveillance with benchmarking against national standards. Target: <2% for cardiac surgery.
ActiveLength of stay
ICU and total hospital length of stay tracked against case-mix adjusted benchmarks.
ActivePatient satisfaction
Post-discharge patient experience surveys to drive service improvement.
Awaiting approvalLearn more
Questions about our quality standards?
We're committed to transparency. Contact us for more information about our governance, safety protocols or clinical outcomes.